jutaboy Platform Terms and Conditions of Use

Clause 1 — Definitions and Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings as defined below, unless the context requires a different interpretation:

• "Platform" refers to the jutaboy website accessible at jutaboy.one together with all services, games and functions provided on it.
• "User" or "Member" refers to any individual who has registered an account on the Platform and uses the jutaboy services.
• "Account" refers to the unique registration profile created by a User to access the Platform.
• "Account Balance" refers to the total funds held in a User's Account at any given time.
• "Bonus" refers to any additional funds, credits or promotional benefits granted by jutaboy to Users in accordance with specified conditions.
• "Wagering Requirement" refers to the number of times the bonus value must be wagered on eligible games before withdrawal of winnings can be processed.
• "Cryptocurrency" refers to digital assets including USDT, BTC and ETH accepted as payment methods on the Platform.
• "Services" refers to all products and services offered through the Platform including slots, live casino and sports betting.

Clause 2 — Eligibility and Registration

To use the jutaboy Platform, you must meet all of the following eligibility criteria at all times:

• Be at least 21 years of age on the date of registration and throughout the period of Platform use.
• Have full legal capacity to enter into a valid and binding agreement.
• Not be registered in any self-exclusion programme or applicable gambling prohibition list.
• Not be using the Platform on behalf of any third party, institution or business entity.
• Register with true, accurate and current personal information — including your full name as per MyKad, an active mobile phone number and a valid email address.

The registration process requires identity verification. jutaboy may request a copy of your MyKad or other supporting documents at any stage to ensure compliance with the know your customer (KYC) policy in place.

Clause 3 — User Account

Each User is only permitted to hold one active account. Holding multiple accounts is a serious violation of these terms and may result in the closure of all related accounts and forfeiture of balances.

Users are fully responsible for:

• Keeping their account username and password confidential.
• Ensuring no other party accesses their account.
• Notifying jutaboy immediately if they suspect any unauthorised access to their account.
• Updating their personal information whenever any changes occur.

Clause 4 — Deposits and Withdrawals

All financial transactions on the jutaboy Platform are subject to the following conditions:

Deposits:

• The minimum deposit amount is RM20 per transaction, regardless of the payment method chosen.
• Accepted deposit methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency (USDT, BTC, ETH).
• Deposit funds are normally credited to the account immediately after successful verification.
• Users are responsible for ensuring that deposited funds are from a legitimate source and in their own name.

Withdrawals:

• The minimum withdrawal amount is RM100 per request.
• Withdrawal requests are processed within 30 minutes to 3 hours after account details are verified.
• jutaboy reserves the right to request additional verification before approving any withdrawal request.
• Withdrawals will only be processed to the same payment method used for the deposit, to ensure transaction security.
• Winnings obtained from bonuses are subject to the specified wagering requirements before withdrawal is permitted.

Clause 5 — Bonuses and Promotions

jutaboy offers various incentives to members, subject to the following terms and conditions:

Welcome Bonus:

• New members are eligible for a 100% match bonus on their first deposit, up to a maximum of RM300.
• Calculation example: A deposit of RM100 gives a bonus of RM100, bringing the balance to RM200. The wagering requirement is RM100 × 25 = RM2,500 before winnings from the bonus can be withdrawn.
• For deposits of RM800 or more, the maximum bonus of RM300 is given, bringing the balance to RM1,100. The wagering requirement is RM300 × 25 = RM7,500.
• The bonus must be wagered 25 times the bonus value within the specified period.

VIP Programme:

• Active members are eligible for a tiered VIP programme with weekly cashback — Bronze (up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%).
• Upgrade to a higher VIP tier depends on member activity and loyalty, which are assessed from time to time.

Clause 6 — Game Rules

All games available on the jutaboy Platform operate using certified random number generators (RNG) to ensure fairness and transparency of game outcomes. Specific rules for each game are available within the respective game interface.

• Users are responsible for understanding the rules of each game before playing.
• All game results are final and cannot be disputed once completed.
• In the event of a technical failure, affected games will be voided and bets will be refunded.
• jutaboy reserves the right to cancel or suspend games in the event of a technical emergency or system issue.
• Sports bets are subject to additional specific rules regarding bet acceptance, payouts and cancellations.

Clause 7 — Prohibited Conduct

The following actions are strictly prohibited and may result in account closure as well as appropriate legal action:

• Use of automation software, bots, scripts or any third-party tools to interact with the Platform.
• Collusion between players for the purpose of exploiting games or bonus systems.
• Attempts to hack, exploit or damage the Platform's security systems.
• Opening multiple accounts by the same individual, whether using different personal information or not.
• Money laundering or using the Platform for any illegal activity.
• Impersonating jutaboy staff or representatives.
• Spreading false or defamatory information about jutaboy through any platform.
• Exploiting errors or inconsistencies in the odds or payout systems.

Clause 8 — Responsible Gambling

jutaboy is committed to responsible gambling practices and provides tools and support to help users maintain control over their gambling activity.

Self-Control:

• Users may request deposit limits, loss limits or session time limits through customer support.
• Temporary or permanent self-exclusion options are available to anyone who needs a break from gambling activity.
• Accounts that have been self-excluded will not receive any marketing communications or promotional offers.

Signs of Problem Gambling:

• Betting with money that should be used for basic needs such as food, rent or bills.
• Borrowing money for the purpose of gambling.
• Feeling stressed or anxious when unable to place a bet.
• Attempting to recover losses with larger bets.

The jutaboy Platform is only for individuals who play for entertainment purposes with money they can afford to lose. Gambling is not a way to generate regular income or resolve financial problems.

Clause 9 — Limitation of Liability

Subject to applicable law, jutaboy is not liable for:

• Any indirect, incidental or consequential losses arising from use of the Platform.
• Service interruptions due to system maintenance, third-party infrastructure failures or unforeseen events.
• Gambling decisions made by Users — all playing decisions are at the User's own risk.
• Losses resulting from unauthorised access to a User's account caused by the User's own negligence.
• Unstable internet connections or technical issues on the User's device.

The maximum total liability of jutaboy to any User under any circumstances shall not exceed the amount deposited by the User in the thirty (30) days prior to the claim arising.

Clause 10 — Account Closure and Suspension

jutaboy reserves the right to suspend or close any account with or without prior notice in the following circumstances:

• Breach of any clause in these Terms and Conditions.
• Fraud, money laundering or involvement in illegal activities.
• Failure to submit required identity verification documents.
• Requests from relevant authorities or regulatory bodies.
• Instructions from the User themselves to close the account for self-exclusion purposes.

Users may also request closure of their own account at any time by contacting customer support. Any valid funds remaining in an account closed at the User's request will be returned once all required verifications are completed.

Clause 11 — Amendment of Terms

jutaboy reserves the right to modify, add to or remove any part of these Terms and Conditions at any time. Significant amendments will be communicated to registered users via email or in-Platform notification at least seven days before taking effect, except in certain circumstances that require immediate changes for security or regulatory purposes.

Clause 12 — Applicable Law and Dispute Resolution

The jutaboy Platform operates under a valid international licence. These Terms and Conditions are interpreted and governed by the applicable law under jutaboy's licensing jurisdiction.

Should any dispute arise regarding use of the Platform, Users are encouraged to:

• Contact the jutaboy customer support team first via live chat or email for an amicable resolution.
• If the dispute cannot be resolved internally, the parties may refer to the relevant mediation body.
• All formal complaints must be submitted in writing to the jutaboy support team within 30 days of the date of the disputed incident.

The invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of the remaining provisions, which continue in full force and effect.